Frequently Asked Questions
Q. What is disinfection?
A. The process of cleaning something, specifically with a chemical, in order to destroy bacteria.
Q. What is the difference between cleaning and disinfecting?
A. Cleaning removes germs, dirt, and impurities from surfaces or objects. Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. Disinfecting works by using chemicals to kill germs on surfaces or objects.
Q. How long does this service take?
A.Generally the service only takes 30-45 minutes depending on the square footage of your space.
Q. Do I need to leave for this service to take place?
A. Although the chemicals we use are safe for people and pets, we ask that you are not in the home while the treatment is applied.
Q. Is there a smell or odor associated with this treatment?
A. Generally no, as all of our products are odorless, however, you may experience a sense of Purity upon re-entering your space. If your home/business has odors a deodorizing treatment is available upon request.
Q. How often should I have this service done?
A. We use a product that protects surfaces up to 90 days. We suggest getting this service done every 90 days.
Q. Do you offer maintenance plans?
A. Yes, we offer yearly maintenance plans at a discount that include Pure Protection services quarterly. Custom maintenance plans are available upon request.
Q. Do you offer any other discounts?
A. Yes, besides discounts for maintenance plans, Pure Protection provides discounts for Police, Fire, Military & Medical personnel. Please inquire during initial contact.
Q. What do I need to do to prepare for the treatment?
A. Please ensure that small lite objects are cleared from all surfaces. For optimal disinfection and protection, horizontal surfaces should be exposed as much as possible to maximize the effectiveness of the treatment.
Q. Do I need to clean before your arrival?
A. Our treatment is most effective on clean and exposed surfaces. If your space is professionally cleaned it is best to schedule our services soon after.
Q. Do you offer cleaning services?
A. No, Pure Protection specializes in disinfecting and protecting your home/office. If you are in need of cleaning services we can schedule a 3rd party cleaning company for you.